Terms of Service
Last updated: October 21, 2025
These terms govern your use of SwarTaal's educational services and platform.
Acceptance of Terms
By accessing or using SwarTaal's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Description of Service
SwarTaal provides:
- Online vocal music education through live and recorded lessons
- Digital practice tools and instruments
- Educational content and curriculum
- Community features and progress tracking
- Support and customer service
User Accounts
Account Creation
To use our services, you must:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Be at least 13 years old (or have parental consent)
- Use only one account per person
Account Responsibilities
You are responsible for:
- All activities that occur under your account
- Keeping your contact information up to date
- Notifying us immediately of any unauthorized use
- Maintaining appropriate conduct during lessons and interactions
Payment and Billing
Payment Terms
- All fees are due in advance of service delivery
- Payment is required before accessing paid content
- We accept major credit cards, PayPal, and other approved payment methods
- Prices are subject to change with 30 days' notice
Refund Policy
- Free trial lessons are provided at no cost
- First paid lesson: 100% money-back guarantee if not satisfied
- Subscription cancellations: Effective at the end of the current billing period
- Refund requests must be made within 7 days of the lesson or purchase
Lesson Policies
Scheduling and Attendance
- Lessons must be scheduled at least 24 hours in advance
- Rescheduling requires 24 hours' notice
- No-shows without notice may result in lesson forfeiture
- Technical issues on our end will result in lesson rescheduling
Recording and Privacy
- Lessons may be recorded for quality assurance and progress tracking
- You will be notified before any recording begins
- Recordings are stored securely and used only for educational purposes
- You may request deletion of recordings at any time
User Conduct
Acceptable Use
You agree to:
- Use our services only for educational purposes
- Respect instructors and fellow students
- Maintain a professional and respectful environment
- Not share account access with others
- Follow all lesson guidelines and instructions
Prohibited Activities
You may not:
- Use our services for any illegal or unauthorized purpose
- Harass, abuse, or harm other users or instructors
- Share inappropriate, offensive, or harmful content
- Attempt to gain unauthorized access to our systems
- Reverse engineer or copy our software or content
- Use automated systems to access our services
Intellectual Property
Our Content
All content on our platform, including:
- Lesson materials and curriculum
- Practice tools and software
- Educational videos and recordings
- Website design and functionality
is owned by SwarTaal and protected by copyright and other intellectual property laws.
Your Content
You retain ownership of any content you create or share during lessons. By using our services, you grant us a limited license to use your content for educational and service improvement purposes.
Limitation of Liability
To the maximum extent permitted by law:
- Our services are provided "as is" without warranties
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for our services
- We are not responsible for third-party services or content
Termination
Termination by You
You may terminate your account at any time by contacting our support team. Termination will be effective at the end of your current billing period.
Termination by Us
We may terminate or suspend your account immediately if you violate these terms, engage in prohibited activities, or for other legitimate business reasons.
Dispute Resolution
Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Changes to Terms
We may update these terms from time to time. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new terms.
Contact Information
If you have questions about these terms, please contact us:
Email: legal@swartaal.com
Support: support@swartaal.com
Address: SwarTaal Music Education, 123 Music Street, San Francisco, CA 94102