Privacy Policy

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, book lessons, or contact us. This may include:

• Name and contact information (email, phone number)
• Payment and billing information
• Musical experience and learning preferences
• Lesson recordings and progress notes (with your consent)
• Communication preferences

Usage Information

We automatically collect certain information about your use of our services, including:

• Device information (browser type, operating system)
• Usage patterns and feature interactions
• Practice session data and progress metrics
• IP address and location data (for service optimization)

How We Use Your Information

We use your information to:

• Provide and improve our educational services
• Schedule and conduct lessons
• Process payments and manage subscriptions
• Track your progress and provide personalized feedback
• Communicate with you about your account and lessons
• Send important updates about our services
• Ensure platform security and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

• With your instructor: To provide personalized lessons and track progress
• Service providers: Trusted partners who help us operate our platform (payment processors, video conferencing)
• Legal requirements: When required by law or to protect our rights
• With your consent: When you explicitly agree to share information

Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure payment processing through trusted partners
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure video conferencing with end-to-end encryption

Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt out of marketing communications
• Request a copy of your data
• Withdraw consent for data processing

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze usage patterns to improve our services
• Provide personalized content and recommendations
• Ensure platform security and prevent abuse

Children's Privacy

Our services are designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: